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Terms

Review the terms before placing an order.

Last updated: October 16, 2026

Terms of Service & Age Requirements

Agreement

These Terms of Service govern access to the Monroe website and purchases from Monroe (“we,” “us”). By using the website or submitting an order, you agree to these Terms and the applicable posted product policies. If you do not agree, do not use the website or place an order. The date of this edition is October 16, 2026.

Eligibility and age

You must be 18 years of age or older, or older if the law or a product-specific restriction requires it, and capable of entering into a binding contract. For RUO products, you must also satisfy the purchaser-qualification and lawful-end-use requirements in our RUO Policy. Monroe may require documentary verification; an order is not accepted solely because a checkout age box was selected.

Lawful purchasing and accurate information

You are responsible for ensuring that your purchase, possession, importation, onward transfer, and intended use are lawful in your jurisdiction. You agree to provide accurate billing, contact, shipping, and eligibility information; to maintain appropriate security over account credentials or guest-order links; and not to use our services for fraudulent, unlawful, deceptive, or prohibited activities.

Products and descriptions

Product availability, specifications, intended classifications, permitted destinations, batch documentation, and storage requirements vary by item. Images are illustrative unless explicitly identified as photographs of the actual supplied lot. We aim for accurate listings but reserve the right to correct genuine errors and contact you before fulfillment where a correction materially affects an order. A Certificate of Analysis reports only the analyses and lot identified on that document.

Orders, prices, and payment

Submitting an order is an offer to purchase; an order is accepted when Monroe confirms acceptance or dispatch, as permitted by applicable law. We may reject or cancel orders for stock shortages, unverifiable eligibility, suspected misuse, payment issues, shipping restrictions, or legal compliance concerns. We will provide any refund required by applicable law for orders we do not fulfill. Prices, currency, shipping charges, taxes, duties, and promotions are disclosed at checkout to the extent applicable. Promotional conditions are governed by their stated offer terms.

No medical or professional advice

Monroe does not prescribe, recommend, diagnose, treat, or provide instructions for human or animal use of RUO products. Information on the website is not a substitute for licensed medical, chemical safety, or other professional advice. Consumer products, including any cosmetics, are governed by the specific statements and lawful claims made for those products.

Website conduct and intellectual property

You may not interfere with the website, bypass security or verification measures, scrape protected account information, impersonate others, or misuse content. The Monroe name, product photography, copy, branding, and website materials are protected by applicable intellectual-property laws; no rights are granted beyond ordinary personal browsing and purchasing.

Other policies and statutory rights

Our Research Use Only, Certificate of Analysis, Storage & Handling, Safety Data Sheet, Research Safety, Returns & Refunds, Shipping, and Limitation of Liability policies form part of these Terms where relevant. No term in these documents limits, excludes, or overrides mandatory consumer, product-safety, privacy, or other statutory rights.

Contact, governing law, and changes

Contact info@monroepeps.com for order or policy concerns. We may update these Terms prospectively by posting a revised effective date; changes do not retroactively remove rights acquired under an existing order.

View all policies